Avoma

Avoma records and transcribes meetings, writes AI notes and follow-ups, updates your CRM and adds scheduling, lead routing, call scoring and deal insights. It suits sales, customer success and other customer-facing teams.

What is Avoma?

Avoma is an AI platform built around meetings. It joins or records your calls, transcribes them live, writes structured notes and follow-up emails, and pushes key details into your CRM. Around that core it adds a scheduler with lead routing, conversation intelligence for coaching, and revenue intelligence for pipeline and forecasting.

The product is aimed mainly at revenue teams: sales reps, managers, SDRs and customer success staff, though any team that runs many customer calls can use the meeting assistant on its own. A modular approach means you start with what you need and add more later. It is available on the web and through iOS and Android apps from the official Avoma website.

Key Features of Avoma

Recording and Transcription

Avoma syncs with Google and Outlook calendars and records Zoom, Microsoft Teams, Google Meet, WebEx, GoToMeeting and others, either with a bot or bot-less native recording. Transcripts support more than 70 languages and can be translated.

AI Notes and Follow-Ups

Notes are organised into key takeaways, action items and smart topics, using templates such as MEDDIC, SPICED or 1:1. AI then drafts follow-up emails and fills custom CRM fields.

Ask Avoma Copilot

A chatbot answers questions about a meeting, and on higher tiers across all conversations, accounts and deals.

Scheduler and Lead Router

Booking pages handle 1:1, group and round-robin meetings, while the router qualifies form leads and hands them to the right rep.

Conversation and Revenue Intelligence

Add-ons score calls with AI, suggest coaching, track talk patterns, flag deal risks, track sales methodologies and run win-loss analysis and forecasting.

Avoma Pricing

Avoma charges only for "recorder" seats; viewers and collaborators are free. Annual billing saves up to 33% on the core plans. A 14-day trial of the Organization plan with all add-ons enabled needs no credit card.

Add-ons are priced per seat: Conversation Intelligence and Revenue Intelligence at $29 annually or $35 monthly each, and Lead Router at $19 annually or $25 monthly.

Prices checked on October 27, 2026; check the official pricing page for current plans.

Who Should Use Avoma?

• Sales teams that want accurate call notes and CRM updates without manual entry
• Sales managers coaching reps at scale
• RevOps teams that need inbound routing and forecasting in one tool
• Customer success and support teams sharing meeting context
• Regulated organisations needing HIPAA and SSO on Enterprise

Is Avoma Worth It?

Avoma's per-recorder pricing and free viewer seats make it cost-effective for teams where only some people run calls. The meeting assistant alone covers recording, multilingual transcription, notes, follow-ups and CRM sync at a lower entry price than many rivals, and the modular add-ons let you grow into coaching and forecasting.

The total cost climbs once you add intelligence modules for every rep, and seat caps push growing teams onto higher plans. Teams outside sales may never use half the features, and recording customer calls always requires clear consent and attention to local recording laws. The no-card trial is the best way to test transcript quality and CRM fit before you buy.