Cody AI

Cody AI lets businesses train AI agents on their own documents and sites, then use them for support and internal Q&A, proactive website conversations, and avatar-led event experiences.

What is Cody AI?

Cody AI is a business AI agent platform that you train on your own documents, websites and tools. Once trained, the same knowledge base powers three products: Cody Assist for answering employee and customer questions, Cody Convert for proactive website conversations with visitors, and Cody Live for avatar-based experiences at events. It is aimed at support, HR, IT, marketing and sales teams that want answers grounded in company material rather than the open internet.

Key Features of Cody AI

Knowledge-grounded answers

Cody pulls from the documents, drives, sites, tickets and databases you connect, and can show the source behind an answer so users can check it.

Cody Assist for support and internal help

Assist can sit on your website as a customisable widget for customers, or answer staff questions about policies and playbooks so fewer queries become tickets.

Cody Convert for website visitors

Convert, currently in early access, reads signals such as traffic source, pages viewed and time on page, and opens a conversation once a visitor's intent passes a threshold you set. It can handle objections, book meetings and route leads.

Cody Live for events

Live gives a brand a talking avatar with a face and voice for trade stands and activations, combined with lead capture and simple games.

Model choice and tool use

The platform is model-agnostic: depending on plan you can pick GPT-5 Mini, GPT-5 or Claude 4 Sonnet per workflow. Agents can call your systems and complete multi-step tasks with approval rules.

Permissions, audit and deployment control

Access follows each user's role, every query and output is logged for export, and larger customers can deploy in cloud, private cloud, hybrid or on-premises setups.

Cody AI Pricing

Cody has a free plan, three Cody Assist tiers priced by credits and team size, separate Cody Convert pricing by engaged conversations, and custom quotes for Cody Live. Credits are consumed per query, with the amount depending on the model used.

Prices checked on October 28, 2026; check the official pricing page for current plans.

Who Should Use Cody AI?

• Support teams that want a website assistant answering from their help centre.
• HR, IT and operations teams handling repeated internal policy questions.
• Marketing and sales teams that want to engage high-intent visitors and book meetings.
• Event and brand teams looking for an interactive avatar at a stand.
• Regulated organisations that need audit logs and private deployment options.

Is Cody AI Worth It?

Cody's strength is training once and reusing that knowledge across several agents, with sources, permissions and logs that businesses usually need before putting AI in front of staff or customers. The free plan is enough to test answer quality on a small set of documents, and Assist Basic is reasonably priced for a small team.

Costs rise quickly beyond that. The website crawler, branding removal and premium models start on the $99 Premium plan, credits run down faster on larger models, and Cody Convert starts at $299 a month while still in early access. Conversation history is also short on the cheaper tiers. Teams that mainly need a grounded support or internal Q&A bot will get good value from Assist; Convert and Live suit companies with clear lead-generation or event budgets.