Simple Phones

Simple Phones gives small businesses an AI phone agent that answers missed or forwarded calls, books appointments, takes messages and can make outbound follow-up calls.

What is Simple Phones?

Simple Phones is an AI phone answering service for small and mid-sized businesses. You either forward missed calls to a number it provides or get a new number, and an AI voice agent picks up, answers questions, books appointments and takes messages. The service is aimed at owners who lose leads when nobody can reach the phone, such as clinics, trades, real estate offices and local services.

After sign-up, a short questionnaire about the business is used to generate a starter agent. The team then applies requested changes to wording, training data, accents and integrations, so it sits somewhere between a self-serve app and a managed service.

Key Features of Simple Phones

Inbound Call Answering

The agent answers calls around the clock using your business information, and it can be refined over time to handle unusual questions better. You can keep your existing number and forward either missed calls or all calls to the AI.

Outbound Calls

Besides answering, the agent can place calls to follow up with customers, re-engage leads or run cold-call campaigns.

Call Logs and Transcripts

Every call is recorded in the dashboard with caller, duration and a transcript. A chat screen lets you test the agent without dialling it.

Routing and Notifications

Calls can be transferred or escalated to other numbers, and the system can send texts, emails or webhooks to staff when a caller needs follow-up. Zapier and custom CRM connections are offered.

Knowledge from Your Website

You can add your website or FAQ documents so the agent answers from your own content. Custom additions such as price calculators or searchable directories can be requested.

Voices, Languages and Countries

The agent can speak around 20 languages, including several English, Portuguese and Spanish variants, with a choice of voices and accents. Phone numbers are available in about 25 countries across North America, Europe, Africa, Asia-Pacific and Israel; some countries require business registration documents.

Simple Phones Pricing

Simple Phones sells monthly plans based on the number of calls handled, with a 14-day free trial and no long-term contract. The phone line and agent setup are included in the subscription.

Prices checked on October 28, 2026; check the official pricing page for current plans.

Note that other parts of the same site still mention a starting price of $97 per month for 100 calls, so confirm the current figure during sign-up. If you go over your monthly call allowance or cancel, your phone numbers are released, although the agent itself is kept.

Who Should Use Simple Phones?

• Local service businesses that miss calls while on the job.
• Clinics and practices that want callers to book appointments without waiting on hold.
• Agencies or offices that need after-hours coverage and message taking.
• Sales teams that want an AI agent to make follow-up or outreach calls.
• Businesses serving callers in several languages.

Is Simple Phones Worth It?

Simple Phones is a straightforward way to stop losing callers to voicemail. Its strongest points are the quick setup, the free ongoing agent revisions handled by the team, transcripts for every call and a wide list of countries and languages. The pricing is easy to understand because it is tied to call volume rather than minutes.

The trade-offs are worth weighing. Plans are capped by calls, and exceeding the cap releases your numbers, so busy businesses need to size the plan carefully. Deeper integrations depend on requests to the team rather than a self-serve builder, and the inconsistent price mentions on the site mean you should check the checkout page. For a small business that mainly needs reliable answering, booking and message taking, the 14-day trial is a low-risk way to test it with real callers.