Spiky

Spiky records and analyses sales calls and meetings, finds winning behaviours and coaches reps live with playbooks, battlecards and CRM-synced insights for revenue teams.

What is Spiky?

Spiky (Spiky.ai) is a conversation intelligence and real-time sales coaching platform. It records and analyses sales calls, meetings and related activity, then turns what it learns into guidance that reps can follow while they are still on the call. The aim is to find the behaviours that separate winning deals from lost ones and spread them across the whole team.

It is built for revenue teams: sales reps, sales managers, enablement leads and customer success teams who want more than call recordings and transcripts. Spiky states that it holds SOC 2 Type II certification and is GDPR compliant.

Key Features of Spiky

Conversation capture and structuring

Spiky records calls and meetings in the background, transcribes them and automatically tags objections, sentiment and buyer intent, so managers no longer have to listen to every recording.

Real-time coaching (Whisper)

During a live call, Spiky can surface talk-speed and talk-time warnings, call momentum, active playbooks and suggested responses to objections, helping reps adjust in the moment.

Winning-pattern discovery

The platform links signals from calls, emails, Slack and the CRM into multi-step "plays" that tend to precede good outcomes, which can then be deployed to the live coaching layer.

Meeting notes and Ask Scribe

Spiky Scribe produces summaries and topic detection, and Ask Scribe lets you query your meeting history in plain language, with a question quota that grows with your plan.

CRM and tool integrations

Higher plans sync with CRMs such as Salesforce and HubSpot and connect to Slack, Zoom, Teams, Gmail, Outreach and Salesloft, among hundreds of other platforms.

Spiky Pricing

Spiky offers a free plan and per-user paid tiers. Annual billing saves up to 18% compared with paying monthly. Trials are equivalent to the Premium plan without CRM functionality, and no credit card is required to start.

Prices checked on October 27, 2026; check the official pricing page for current plans.

Who Should Use Spiky?

• Sales teams that want live, in-call guidance rather than only post-call reviews.
• Sales managers and enablement leads coaching many reps at once.
• Growing companies that need to ramp new hires faster with proven talk tracks.
• Customer success teams tracking sentiment and expansion signals.

Is Spiky Worth It?

Spiky is a solid choice for revenue teams that want conversation intelligence with a real-time coaching layer on top. The free plan is enough to test transcription and summaries, and the paid tiers are priced per user at levels that suit small and mid-sized teams compared with many enterprise-only competitors.

Keep the limits in mind. The free plan covers only three meetings per user, Plus caps meetings at 30, and the features that make Spiky distinctive, such as real-time playbooks, battlecards and coaching, sit in the Premium tier. Results also depend on having enough recorded conversations and CRM data for the pattern analysis to be meaningful, and some teams may find live prompts distracting. If your team runs a high volume of sales calls and wants structured coaching, Spiky is worth a trial. Compare plans on the official Spiky pricing page.